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| This page uses
Javascript to disguise my email address. Therefore if you're using
Internet Explorer you might have to click the warning panel at the
top of the screen and allow the code to execute. If you don't you
won't be able to contact me. The code is not malicious and will not
harm your computer in any way. |
I enjoy getting emails from people and I'm happy to help with any
queries to the best of my ability but the volume of emails and the
nature of some of them means that regrettably I do have to lay down a
few ground rules. Sorry if I come across as a miserable old fart but I
do get exasperated from time to time!
First of all, please note I do not supply equipment and I'm not
associated with any supplier in any way so don't come to me with
your customer service complaints!
Next I really would appreciate it if you'd avoid using 'txt
spk'. I'm of a generation that grew up with phones that had dials, not
keypads, and cars where seatbelts and heaters were optional extras! So
frankly I don't have the time to interpret what someone is asking me
if he says things like pls can u help id be gr8ful. If you
want my help use plain English and, as far as possible, correct
punctuation. Ta ever so! (OH, AND I REALLY DISLIKE CAPITAL LETTERS
EXCEPT AT THE BEGINNING OF SENTENCES - IT'S DISCOURTEOUS SO PLEASE
DON'T DO IT! IF YOU CAN'T BE BOTHERED USING THE SHIFT KEY INSTEAD OF
CAPS LOCK, YOU'RE APPROACHING THE WRONG PERSON.)
Please don't send any images or other
attachments with your email. If you have an image you want to send,
please ask first.
During
the spring/summer/autumn months, I will be away from home on various
occasions, and therefore out of reach of my home network. For the
last few years I have used my mobile phone as a modem in order to
reply to satellite queries. However, data calls are not cheap and
despite repeated requests not to include images, some people have
continued to do so, racking up my mobile bills even further in the
process.
Therefore in order to continue a free help service on this website,
I have decided to discontinue the use of my mobile and to make use
of free wi-fi when available. This in turn means I shall be using
webmail for my replies, so you will need to allow this address
through any anti-spam software you might have -
.
In particular, if you
use SpamArrest, I have neither the time nor the inclination to
process any verification routines. It's therefore imperative that
you add this address to your Authorised Address list before
writing to me. (Please also
note it's an unmonitored address so please don't use it to
contact me. If you have any follow-up queries, please use my website
in the normal way.)
Finally, you might have to wait a week or more for my reply because
I'll be relying on finding public wi-fi networks for my connections.
Sorry for any inconvenience this arrangement might cause but the
only realistic alternative was to close down the service altogether. |
| I
try to reply to every email I receive (unless you ignore the above
requests in which case I probably won't!) but very occasionally, one
will get missed so if you don't hear from me within a few days,
please try again. If you still get no reply, your email might not be
getting through so check with your service provider or try again
using a friend's email address. |
Some browsers may have difficulty decrypting the code that hides
this address from spam robots. If your browser fails to recognise it
as a valid address, please use
this one and
remove the numerics.
Oh, and when you get my reply, an
acknowledgement would be nice! Lots of people do write back if I've
tried to help but a depressing minority don't bother. (I make no money
from this website, so slavering praise is my only reward!)
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